Customer Service

Telephone

  • Due to call volume, you may receive quicker response with Live Chat or Email Support.
  • Telephone support services are available 6:30am - 4:00pm (PST) Monday - Friday, excluding all major holidays.
  • If you prefer to speak with someone directly, you may reach us at 1-877-235-0020.
  • Please leave a message if we are personally unable to take your call, and we will return your message as soon as possible during our regular business hours.
  • For bulk orders over $3000 or to talk to our purchasing department please call 1-877-235-0020.

Live Chat

  • For our Live Chat status, check the top right corner of our website.
  • Contact support services are available 6:30am - 4:00pm (PST) Monday - Friday, excluding all major holidays.
  • If during business hours use our live help support below for an instant response.
  • If after business hours or weekends please use our email support below and we will get back to you the next business day.
  • Live Chat is the fastest and easiest way to contact us.

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Policies and FAQ

  • For a comprehensive list of USALight.com's Terms & Conditions, as well as Frequently Asked Questions, visit our Policies and FAQ page.